We want you to feel confident when purchasing from mbgyl.shop. Eligible items may be returned within 30 days of delivery.
Return Eligibility
- The item must be unworn, unused and unaltered.
- Bags must have no obvious wear, scratches, stains, scuffs, creasing or other damage caused after delivery.
- All original tags, seals, packaging and included accessories must be returned in the same condition in which they were received.
- The return request must be submitted within 30 days of delivery.
How to Request a Return
Email ckk13147386036@gmail.com with your order number and reason for return. Please wait for return instructions before sending the item.
Refunds
Returned items are inspected after receipt. Approved refunds are issued to the original payment method, normally within 5–10 business days. Your bank or payment provider may need additional time to post the refund.
Return Shipping
Return shipping costs and any related duties are the customer’s responsibility unless the item received was incorrect or materially not as described. We recommend using a tracked and insured service.
